Terms of Service

2.1. You must be at least 18 years of age to create an Account and use the Service.

2.2. You must provide accurate, complete, and current information during registration and keep your Account information up to date at all times.

2.3. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must notify us immediately of any unauthorised access or security breach.

2.4. You may not share your Account credentials with any third party, except where you authorise End Users to access the Service on your behalf through the multi-user functionality provided.

2.5. You are responsible for ensuring that all End Users comply with these Terms. Any breach by an End User shall be deemed a breach by you.

2.6. We reserve the right to suspend or terminate any Account that we reasonably believe has been created fraudulently, or is in breach of these Terms.

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights, including but not limited to the Data Protection Act 2018 and UK GDPR.
• Upload, transmit, or store any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
• Attempt to gain unauthorised access to any part of the Service, other Accounts, or any systems or networks connected to the Service.
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Use the Service for any purpose other than its intended use as a garage management platform.
• Use automated means (bots, scrapers, etc.) to access the Service without our prior written consent.

We reserve the right to investigate and take appropriate action against any violations, including suspending or terminating your Account.

4.1. Data Ownership. You retain all rights, title, and interest in and to your Customer Data. We do not claim any ownership rights over your Customer Data.

4.2. Data Processing. To the extent that we process personal data on your behalf, we act as a data processor and you act as the data controller, as defined under UK GDPR. We shall process personal data only in accordance with your documented instructions and applicable data protection legislation.

4.3. Data Export. You may export your Customer Data at any time during your Subscription through the data export tools provided within the Service. Upon termination, we will make your Customer Data available for export for a period of 30 days, after which it may be permanently deleted.

4.4. Uptime SLA. We commit to maintaining a service availability of 99.9% measured on a monthly basis, excluding scheduled maintenance windows. Where we fail to meet this target, you may be entitled to service credits in accordance with our SLA policy.

4.5. Data Security. We implement industry-standard technical and organisational measures to protect Customer Data, including encryption in transit and at rest, regular backups, and access controls.

4.6. Privacy Policy. Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms.

5.1. Fees for the Service are as set out on our pricing page at the time of your Subscription. All fees are quoted in pounds sterling (GBP) and are exclusive of VAT unless otherwise stated.

5.2. Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Payment is due on the date specified in your invoice.

5.3. We may change our fees upon 30 days' prior written notice. If you do not agree to the fee change, you may cancel your Subscription before the new fees take effect.

5.4. If payment is not received within 14 days of the due date, we reserve the right to suspend your access to the Service until all outstanding amounts are paid in full.

5.5. You are responsible for all taxes associated with your use of the Service, except for taxes based on our net income.

6.1. You may cancel your Subscription at any time through your Account settings. Cancellation will take effect at the end of your current billing period. No refunds will be issued for the remaining portion of the current billing period.

6.2. We may terminate or suspend your Account immediately and without notice if you breach these Terms, fail to pay fees when due, or engage in conduct that we reasonably believe is harmful to the Service, other users, or our business.

6.3. Upon termination, your right to access and use the Service will cease immediately. We will retain your Customer Data for 30 days following termination to allow for data export, after which it may be permanently deleted.

6.4. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Intellectual Property, Limitation of Liability, and Governing Law.

7.1. The Service, including all software, code, design, text, graphics, logos, trademarks, and other materials, is owned by ashdub or its licensors and is protected by copyright, trademark, and other intellectual property laws of England and Wales and international treaties.

7.2. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service solely for your internal business purposes during the term of your Subscription.

7.3. You may not copy, modify, distribute, sell, lease, or create derivative works based on the Service or any part thereof without our prior written consent.

7.4. Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without any obligation to you.

8.1. To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2. To the maximum extent permitted by applicable law, ashdub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity arising out of or in connection with your use of the Service.

8.3. Our total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the total fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim.

8.4. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under the laws of England and Wales.

9.1. We reserve the right to modify these Terms at any time. We will notify you of any material changes by email or by posting a notice within the Service at least 30 days before the changes take effect.

9.2. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your Subscription.

10.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.

10.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10.3. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms, please contact us at: