Taxi Platform
Powerful Features for Taxi Operators
Complete dispatch, live tracking, automated fares, and fleet management built specifically for taxi and private hire operators.
Ride Dispatch
Receive bookings via phone, app, or web and dispatch to drivers instantly. Priority queue management, pre-bookings, and ASAP ride handling.
- Multi-channel bookings
- Priority queuing
- Pre-booking support
Live GPS Tracking
Real-time driver locations on a live map. Share ETA with customers automatically via SMS link. Geofence alerts and arrival notifications.
- Live fleet map
- ETA sharing
- Geofence alerts
Auto-Dispatch
Smart algorithm assigns rides to the nearest available driver based on distance, traffic, and driver rating. Reduces wait times and empty miles.
- Nearest-driver logic
- Traffic awareness
- Wait time reduction
Fare & Payments
Automated fare calculation with zone, time, distance, and surge rules. Accept card, contactless, Apple Pay, Google Pay, cash, and account payments.
- Auto fare calculation
- Multiple payment methods
- Surge pricing
Customer App
Branded rider app for booking, tracking, and payment. Push notifications for driver arrival, ride updates, and receipt delivery.
- Branded experience
- Push notifications
- In-app payments
Driver Management
Driver profiles with licence verification, DBS checks, shift scheduling, and performance ratings. Track earnings, hours, and customer satisfaction per driver.
- Licence verification
- Shift scheduling
- Earnings tracking
Corporate Accounts
Set up business accounts with negotiated rates, monthly invoicing, employee ride management, and spend limits per department or individual.
- Negotiated rates
- Monthly invoicing
- Spend controls
Smart Notifications
Automated alerts for driver assignment, ETA updates, arrival, ride completion, and receipt. Configurable for SMS, push, and email channels.
- Multi-channel alerts
- Configurable triggers
- Receipt delivery
Ride History
Full ride history for customers and operators. Filter by date, driver, route, or status. Export for compliance, disputes, or reporting.
- Complete history
- Advanced filters
- Export tools
Ratings & Reviews
Two-way ratings system — customers rate drivers and vice versa. Performance dashboards identify top performers and training opportunities.
- Two-way ratings
- Performance insights
- Quality control
Automated Receipts
Digital receipts generated and emailed instantly after every ride. Corporate accounts receive consolidated weekly or monthly statements.
- Instant receipts
- Corporate statements
- Expense integration
Operations Analytics
Revenue reports, peak hour analysis, driver utilisation, customer satisfaction scores, demand heatmaps, and conversion funnels.
- Demand heatmaps
- Peak analysis
- Utilisation metrics
How it works
Get started in three simple steps
Set up your fleet
Add drivers and vehicles. Configure zones, fare rules, availability, and corporate account rates.
Accept bookings
Rides come in via your app, phone, or web. Auto-dispatch assigns the best driver with one-tap acceptance.
Track & grow
Monitor operations live on the fleet map. Analyse data to optimise routes, pricing, and driver performance.
Seamless Integrations
Connects with the tools you already use
Stripe
Secure in-app payments, card-on-file, and automatic fare collection.
Google Maps
Real-time routing, traffic-aware ETAs, and distance-based fare calculation.
Twilio
SMS notifications for booking confirmations, driver ETAs, and ride receipts.
Xero / Sage
Sync revenue, driver payouts, and corporate invoices to accounting.
See it in action
Dispatch dashboard demo preview
Why choose ashdub?
See how we compare to other taxi dispatch systems
“Auto-dispatch cut our average pickup time from 12 minutes to 6. Our drivers love the app, our corporate clients love the invoicing, and I love that I can see my entire fleet on one screen.”
Paul Hartley
Owner, City Cabs Manchester
Ready to upgrade your taxi operations?
Start your 14-day free trial. No credit card required.