Recovery Platform
Powerful Features for Recovery
Dispatch, track, and manage your recovery operations with GPS tracking, automated notifications, and SLA-compliant reporting.
Job Dispatch
Receive and dispatch recovery jobs in seconds. Assign drivers based on proximity, availability, and vehicle capability. Track every job from call to completion.
- Instant dispatch
- Smart assignment
- Full job tracking
Live GPS Tracking
Real-time fleet map showing every driver's location, status, and current job. Share live ETA with customers automatically via SMS link.
- Real-time map
- ETA sharing
- Driver status
Auto-Dispatch
Automatically assign jobs to the nearest available driver with the right vehicle type. Reduce response times, fuel costs, and empty miles.
- Nearest driver
- Vehicle matching
- Route optimisation
Customer Notifications
Automated SMS and email updates keep customers informed at every stage. Real-time ETA sharing, arrival notifications, and completion confirmations.
- SMS updates
- ETA sharing
- Arrival alerts
Invoicing & Payments
Generate invoices on-site and collect payments instantly. Stripe integration for card payments, plus account billing for regular customers and clubs.
- On-site invoicing
- Card payments
- Account billing
Driver Management
Manage driver profiles, availability, certifications, and performance. Track hours worked, jobs completed, response times, and customer ratings.
- Certification tracking
- Performance metrics
- Hours logging
Club & Contract Management
Manage breakdown club partnerships, fleet contracts, and SLAs. Automated billing, contract renewal tracking, and performance reporting.
- SLA tracking
- Auto billing
- Contract renewals
Call Integration
Click-to-call from the dispatch screen. Log call details, capture vehicle info, and create jobs without leaving the platform.
- Click-to-call
- Call logging
- Fast job creation
Response Time Tracking
Measure response times from call to arrival for every job. SLA compliance dashboards show real-time performance against contractual targets.
- Call-to-arrival metrics
- SLA dashboards
- Target tracking
Photo Evidence
Drivers capture photos of vehicle condition, scene, and recovery process. Timestamped and GPS-tagged evidence stored against each job record.
- Timestamped photos
- GPS tagging
- Evidence storage
Compliance & Safety
Track driver certifications, vehicle inspections, and safety equipment checks. Automated alerts for expiring qualifications and overdue inspections.
- Cert tracking
- Safety checks
- Expiry alerts
Reporting & Analytics
Response time analytics, revenue by contract, driver performance metrics, peak demand periods, and customer satisfaction tracking.
- Revenue reports
- Demand analysis
- Satisfaction scores
How it works
From call to completion in three steps
Receive a call
Jobs come in via phone, app, or club API. Enter vehicle details, location, and issue description in seconds.
Dispatch a driver
Auto-assign the nearest qualified driver or manually choose. Driver gets instant notification with route and job details.
Track & complete
Monitor progress live on the map. Customer gets ETA updates. Invoice generated and payment collected on completion.
Seamless Integrations
Connects with the tools you already use
Stripe
Secure card payments on-site and online. Automatic reconciliation and payout.
Twilio
Automated SMS notifications for ETAs, arrival alerts, and job completion.
Google Maps
Real-time routing, traffic-aware ETAs, and distance calculations.
Club APIs
Direct integration with breakdown clubs for automatic job allocation.
See it in action
Dispatch dashboard demo preview
Why choose ashdub?
See how we compare to other recovery management systems
“Our average response time dropped from 45 minutes to 22 minutes after switching to ashdub recovery. The auto-dispatch and live GPS tracking have transformed how we operate. Our club partners love the SLA dashboards.”
Steve Burton
Managing Director, Rapid Recovery Services
Ready to speed up your response?
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